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Your lease-end experience

Here to guide you at every step

As your lease comes to a close, this is your opportunity to reflect on the many miles and moments of discovery behind the wheel of your Bentley vehicle. At Bentley Financial Services, we have made every effort to ensure that your lease-end experience is seamless, convenient, and rewarding. Please review the information at the links below to begin planning the next exciting chapter in your Bentley story.

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A brand new beginning

Now that this chapter with your current Bentley vehicle is coming to an end, your next exciting discovery awaits. Whether you explore a new or previously owned vehicle, Bentley Financial Services can tailor a plan that offers the same comfort and freedom as you experience behind the wheel.

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Retain your Bentley

If you would like to keep enjoying your current Bentley vehicle, Bentley Financial Services can arrange for your purchase or refinance, or even extend your lease until your new Bentley vehicle arrives.

 

To explore your options, you are invited to get in touch with a lease-end specialist at 1 888 641 6386 (option 3).

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Return your Bentley

Would you prefer to return your Bentley vehicle?

 

Please review the pre-inspection process and vehicle return reminders sections, below. Then schedule a recommended pre-inspection with AutoVin: 1 800 556 2811. Or, you may also contact your Official Bentley Dealer.

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Complimentary pre-inspection

Bentley Financial Services offers a pre-inspection of your vehicle, free of charge, before the conclusion of your lease. The complimentary service is an important step that can help you avoid any excess wear charges. 

 

Approximately 60 days prior to your lease termination date, a lease-end specialist will contact you to schedule an appointment at a location that is most convenient for you, whether at your home, your office, or an Official Bentley Dealer.

 

Review your pre-inspection results.

Once your vehicle pre-inspection is complete, Bentley Financial Services will contact you with a report detailing any estimated excess wear charges. Descriptions and images are available at www.autovinlive.com (enter the inspection ID or account number and the last eight digits of your VIN). 

 

We recommend making necessary repairs with an authorized Bentley dealer to avoid excess wear charges, prior to your lease return. Retain repair receipts and send to bfs.remarketing@bentleyfs.com or fax them to 1 866 586 0985 before your return date.

 

Remember, if you require any guidance throughout this process, Bentley Financial Services is available to assist you at 1 888 641 6386 (option 3).

 

Reserve a time to return your Bentley vehicle.

Reach out to your Official Bentley Dealer to schedule the return of your vehicle. If you choose not to take advantage of the complimentary vehicle pre-inspection, a final vehicle inspection will take place at the Bentley dealer by our third-party inspection company, typically within a few days of vehicle return. You will be responsible for any excess wear and excess mileage charges based upon the terms of your lease agreement.

 

Review your last lease-end statement.

After you have returned your vehicle, you will receive your lease-end statement in the mail detailing any charges incurred for excess wear, excess mileage, vehicle disposition charges1, and any other applicable amounts due. If you purchased the optional Bentley Lease-end Protection, any applicable coverage will be reflected on your final invoice.

 

If you purchased any optional protection products and believe you have a claim, please check with your coverage provider prior to returning the vehicle.


1 Except New York Motor Vehicle Lease Agreements executed on or after January 1, 2025.

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Vehicle return reminders

We are here to help you every step of the way. To explore all of your leaseend options, please get in touch with a lease-end specialist at 1 888 641 6386 (option 3). We encourage you to take advantage of the complimentary preinspection through our third-party provider AutoVIN. Call 1 800 556 2811 to arrange your appointment at a location convenient for you.

• All scheduled maintenance must be up-to-date

 

• The braking system must function properly

 

• No service or warning lights should be illuminated

 

• All lighting systems (head lamps, tail lamps, fog lamps, etc.) must be fully functional and without cracks

 

• Airbags must be fully functional; anything that compromises that functionality will be subject to charge

 

• All components that are part of a battery electric vehicle or a hybrid vehicle charging system must be returned with the vehicle

 

• All other mechanical systems, inside and out, must be in good condition

 

• All as-delivered parts and accessories must be present in good condition: two master keys; owner’s manuals, and if applicable, entry and drive key plug; cargo cover; head restraints, etc.

 

• Tire and wheel swaps and other aftermarket alterations performed during lease must be professionally removed and the vehicle returned to original condition. Such items include wheels not meeting OEM specifications, radios, tinted glass, spoilers and body kits, vehicle wraps, etc.

 

• Mismatched tires (size, brand, model, and speed rating), snow tires, exposed cords, plugs, cut or flat tires, tire bulges, and tires that are not equivalent in quality and performance to the original tires are subject to replacement charge

 

• Torn or damaged convertible tops must be replaced

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Excess wear

The end of your lease concludes one chapter, with the promise of new Bentley journeys that lie ahead. To ensure a smooth transition, if you think the vehicle you are returning may be subject to excess wear charges, a complimentary pre-inspection is the most accurate way to determine billable excess wear and arrange in advance for necessary repairs.

 

Please take a few moments to view lease-end guidelines and review what could be considered beyond normal wear.